Many online shops take orders in chat and note them in messages, notebooks or spreadsheets. As orders grow, things slip: who has paid, who hasn't, and how much stock is left.

Open the order beside the chat

In Easyrobin the team opens an order from the customer panel next to the chat, without switching apps. The order keeps the customer, channel, products, quantities, prices and total, plus tags, an owner and a follow-up date.

See every order by status

The orders page shows a board by status or a table. Statuses are waiting for payment, paid, shipping, done, refunded and cancelled, so the team sees at once where each order stands.

A matching slip closes the order

When a customer sends a slip in chat, it is checked with the bank. If the amount matches an order waiting for payment, the order becomes paid by itself. If not, the slip waits for the team to link it, and split payments add up.

Stock updates when paid

Keep products with SKU, price, picture and options such as colour or size
Stock goes down when an order is paid and back on cancel or refund
Import and export products as CSV

Good to know

No shipping labels or tracking numbers yet; keep using your usual courier
No payment links; customers transfer to the shop's account and send the slip in chat as before

In short

Selling in chat no longer means notes in many places: open orders beside the chat, let matching slips close them and let stock update itself, and the team has more time for customers.

Selling in chat: orders and payments in one place