Easyrobin features

Tools to sell and serve customers in chat, one page each

• Unified inbox

  Chats from your LINE OA and your website chat land in one inbox. The whole team sees the same chats and shares the replies, with no app switching.

• AI chatbot for customer chats

  The chatbot answers on LINE OA and website chat with keyword replies, welcomes and a menu. AI answers from your shop's info and hands chats to your team when unsure.

• Broadcast to your LINE OA customers

  Send messages, pictures and product cards to your LINE OA friends. Pick groups or tags, schedule ahead, and see the recipients and remaining quota before you press send.

• Every chat customer in one list

  Customers from all connected channels sit in one list. Phone, e-mail and address typed in the chat are filled in for you. Tag, set stages and see history in one place.

• One inbox for all your LINE OA accounts

  Connect several LINE OA accounts to one inbox. Your team answers together and sends rich menus, broadcasts and product cards from Easyrobin.

• LINE OA rich menu

  Pick a template for your kind of shop, design the menu picture in the app or upload your own, set each button to reply, open a link or pass the chat to your team.

• Take orders in chat

  Open an order right from the chat with products, prices and a follow-up date. When the customer sends a slip with the right amount, the order turns paid by itself.

• Check transfer slips

  Customers send their slip in the chat. Easyrobin reads the QR code on the slip and checks it with the bank, so you see whether the money arrived right in the same chat.

• Share chats with your team automatically

  New chats go to members in turn or to whoever has the fewest cases, only when online and within business hours. If nobody replies, the chat moves to someone else.

• Chat on your shop's website

  Paste one line of code on your site and customers can message you at once. Chats land in the same inbox as LINE OA, styled to match your site on desktop and phone.