Unified inbox every chat answered in one place

LINE OAphotos, videos and files
Website chatone line of code
One team inboxassign chats

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Free for 14 days Every feature, no credit card

Connect the channels your customers already use

LINE OA

Web chatFree

Facebook Coming soon

Instagram Coming soon

Every chat of your shop, in one inbox

Wherever customers write from, your team replies from the same place

Your LINE OA

Receive and answer LINE OA chats in full: text, stickers, photos, videos, audio and files. Send swipeable product cards and broadcast to customers.

Photos up to 10 MB, video and audio up to 200 MB
Other files go as a link card
Broadcast by customer group

One inbox for the whole team

Share the work, tag, see customer history and reply together without clashing.

Assign chats to teammates
Tag and note customers
See who is replying

Coming soon

Facebook · Instagram

Chats from Facebook Messenger and Instagram will join the same inbox as LINE OA and website chat.

Sell and get paid in the same chat

Create orders, send payment links and check slips while you talk with the customer.

A chatbot that helps reply

Let the chatbot answer common questions around the clock, then hand over to your team when needed.

Chat on your website

Paste one line of code and customers can chat from your website, with text, photos, videos, audio and files. Chats land in the same inbox as LINE OA.

Your brand colours and words
Works on computers and phones

<script type="module" async src="https://easyrobin.com/webchat/v1/loader.js" data-site-key="wc_pk_…"></script><script type="module" async
  src="https://easyrobin.com/webchat/v1/loader.js"
  data-site-key="wc_pk_…"></script>

Start free web chat

Bring your chats together in 3 steps

Nothing to install, it runs in the browser

Connect LINE OA

Link your shop's LINE OA to Easyrobin

Add website chat

Paste one line of code on your website

Invite your team

Add teammates and assign chats to each one

Questions about the inbox

Which channels come into the inbox?

Today the inbox brings together your LINE OA and your website chat.

Can I send photos and files?

Yes. In LINE OA, photos up to 10 MB and video or audio up to 200 MB; other files go as a link card. Website chat takes photos, videos, audio and files.

Can several people reply at once?

Yes. Assign chats to teammates and see who is replying, so nobody answers over each other.

Do I need to install anything?

No. It runs in the browser on computers and phones.

How many channels can I connect?

It depends on the plan; see the pricing page.

Bring your shop's chats into one place

Connect LINE OA, add website chat, and answer every customer from one inbox.

Start free Talk to us

Free for 14 days Every feature, no credit card