Keyword reply sets
When a customer types a word you set, the chatbot replies with text, a picture or buttons to tap next.
- Reply with text, pictures or buttons
- Works on LINE OA and website chat
AI chatbot for customer chats answers 24/7, hands over when needed
- Keyword repliestext, pictures and buttons
- AI answers from shop infoonly when it's sure
- Hands over to your teamwhen the chatbot can't answer
Sign-up is in Thai for now
Free for 14 days Every feature, no credit card
Connect the channels your customers already use
LINE OA
Web chatFree
Facebook Coming soon
Instagram Coming soonA chatbot that knows when to hand over
Common questions answered at once; anything unsure goes to your team
Welcome messages
Greet new customers and returning customers with different messages.
Main menu
Let customers pick what they need from a menu, and set up your LINE OA rich menu.
AI answers from your shop's info
Let AI answer questions from your shop's information, channel by channel. It answers only when it's sure and never on money matters, which always go to your team. Available by plan.
Hands over when it can't answer
Chats the chatbot can't answer are set aside for your team, and customers can tap to call a team member.
AI drafts replies for your team
Team members ask AI for a draft reply and check it before it goes to the customer.
- Your team presses send
- In the same inbox as every channel
Start the chatbot in 3 steps
Set it up in the Chatbot menu, no code
Connect a channel
Connect your LINE OA or website chat to Easyrobin
Set the replies
Add keyword reply sets, welcome messages and a main menu
Turn the chatbot on
Check the reply order in the chatbot map, then switch it on
Chatbot questions
Which channels does the chatbot answer on?
LINE OA and website chat today. Facebook and Instagram are coming soon.
Can AI answer customers by itself?
Yes. When your shop turns it on, AI answers from your shop's info only when it's sure, and hands anything else to your team. The number of AI answers depends on your plan.
Can the chatbot take orders or answer money questions?
No. Orders and money questions always go to your team. Slips that customers send are checked by the slip check, separately.
Will the chatbot replace my staff?
No. It answers common questions, and anything it isn't sure about always goes to a person on your team.
Where do I set up the chatbot?
In the Chatbot menu; the chatbot map shows the reply order.
Let the chatbot help answer your customers
Set replies for common questions and let your team handle the rest.
Sign-up is in Thai for now
Free for 14 days Every feature, no credit card