Every chat customer in one list know them before you reply

  • One listevery connected channel
  • Filled in for youphone, e-mail, address
  • Customer stagesyour names and colours

Free for 14 days Every feature, no credit card

Connect the channels your customers already use

LINE OAWeb chatFreeFacebook Coming soonInstagram Coming soon

Know who each customer is

Details, tags and history beside every chat

Every detail on one page

Name, phone, e-mail, address, company, tax ID, customer code, birthday, gender and notes. Add your shop's own fields.

  • Phone, e-mail and address from the chat filled in for you
  • Possible duplicates with the same phone or e-mail, merged in one tap

Tags and contact groups

Tag contacts and chats. Save a set of filters as a contact group whose count keeps itself up to date.

Stages and salespeople

Set customer stages with your shop's names and colours, note why a customer did not buy, and assign the salesperson who looks after each one.

A timeline for each customer

See what happened with this customer in order: edits, tags, cases opened and closed, orders and payments.

Search and filter in detail

Search by name, filter by tag, channel, salesperson, gender, age, first or last chat, stage and amount, or open a ready-made view such as new contacts in 7 days.

Act on many at once

Select many contacts, then add or remove tags, set the salesperson or stage, or download just those contacts.

  • Import contacts from a CSV file or your old system
  • Download as CSV, including a LINE OA broadcast format

Your customer list in 3 steps

No code, it works in your browser

Connect a chat channel

Connect LINE OA or your website chat

Import your contacts

From a CSV file or your old system

Set tags and stages

Organise customers your way

Questions about contacts

One customer writes on several channels. Can I merge them?

Yes. Possible duplicates with the same phone or e-mail are listed for you to check and merge.

Does it fill in customer details for me?

Phone, e-mail and address that customers type in the chat are filled in for you. Other fields you type or import.

Can I move contacts from my old system?

Yes. Import from a CSV file or from your old system.

Can I download contacts for a LINE OA broadcast?

Yes. Download a CSV in the LINE OA broadcast format.

A customer asks me to delete their data. Can I?

Yes. Delete the contact on request; a deleted contact cannot be restored.

Know every customer who writes to you

Keep contacts, tags and history beside the chat

Start free

Free for 14 days Every feature, no credit card