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Chat on your shop's website answered in the same inbox as LINE OA

  • One line of codeno programming
  • One inboxnext to LINE OA
  • Your lookcolours, button, position
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Free for 14 days Every feature, no credit card

Connect the channels your customers already use

LINE OAWeb chatFreeFacebook Coming soonInstagram Coming soon

Website chat customers find easy

Quick to install, styled for your shop, answered by your whole team

Install with one line of code

Copy the install code from settings and paste it into your site; the chat button shows at once. Or embed the chat window inside a page.

  • Choose which pages show the chat button
  • Set a different welcome message per page

Matches your brand

Set the main colour, light or dark theme, display name, logo and the look of the chat button. Place it bottom right or left, with its own position on phones.

Customers send photos and files

Customers type, add emoji and send photos or files when you turn them on. They see when you have read the chat and when you are typing.

Nobody in? Customers can leave a message

Outside hours or when nobody is online, let customers leave their name, e-mail or phone and a message, or hide the chat button for now.

Customers pick up where they left off

Customers coming back on the same browser continue the same chat, and can ask for the chat history by e-mail.

The chatbot helps out

The chatbot answers website visitors with text, choices and cards, and your team carries on in the same inbox as LINE OA.

  • Full-screen chat window on phones
  • Works with a keyboard and screen readers

Website chat in 3 steps

No code to write, it works in your browser

Set the look

Pick colours, button and welcome message

Paste the code

Copy the install code into your site

Reply

Website chats reach your team's inbox

Questions about website chat

Do I need to program?

No. Copy one line of install code into your site.

Is there a WordPress or Shopify plugin?

Not yet. Paste the install code into your site's theme.

Can someone use my code on another site?

No. You set the websites that are allowed, and you see sites that tried to use your code without permission.

What happens when customers write outside business hours?

Choose to chat as usual, let them leave a message, or hide the chat button.

What language is the chat window in?

Thai or English, following the customer's browser.

Let customers message you from your website

Add website chat and answer it next to LINE OA in one inbox

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Free for 14 days Every feature, no credit card