People browsing your shop website often have a question before they buy. If they have to go looking for a way to contact you, many simply close the page. Website chat lets them ask right from the page they are on.

Same inbox as LINE OA

In Easyrobin, website chats land in the same inbox as LINE OA. The team answers without opening another app and sees every channel in one list.

Install with a short code

Connect website chat and enter your shop's website domain
Copy the install code
Paste it before the </body> tag on every page

The chat button only appears on the domains you entered. If someone pastes your code on another site, the chat does not work there.

Match your shop's look

Pick your main colour, with a coloured or light header
Light, dark, follow the visitor's device, or follow your site
Bottom right or bottom left, with your own distance from the edges
A round, rounded or bar-shaped button with your own text
Your shop name and logo in the chat window

Greet people on the page they are reading

Set welcome messages in Thai and English, and special welcomes for chosen pages, such as a best-seller page, shown a set number of seconds after the page opens.

Pictures and files

Besides text, customers can send pictures and PDF files, such as a photo of the product they want or a document for the order.

Outside working hours

Customers can still write when nobody is around. The chat waits in the inbox, and the team picks it up when they are back.

In short

Website chat lets customers ask without leaving your site. Install it with a short code, make it look like your shop, and answer from the same inbox as LINE OA.

Add chat to your website so customers ask right away